BUSINESS AUTOMATION

Voice over IP VOIP¹ - How to Manage?

S.  Maurer

Thë modern digital telephony allows enterprises to do telephone calls on top of the packages of Voice over IP,  instead of the conventional [analog] telephony networks.  Now the telephony in Voice over IP offers lower call costs,  with supply quality that approaches of the customary of the telephony networks known las PSTNs.

Now telephony system in enterprises should be examined this fresh way,  because she uses the same network of data [the same cable] and the same external access [DSL or T1,  and others] used by its Facts System.

Today a telephony system in a enterprise is of the responsibility of its CIO¹ Chief Information Officer,  not only for being digital nevertheless mainly for being integrated in the own network of computers of the enterprise.  And in a outlook not very distant {722},  the course of data and the action of telephony will be an alone process.

Conventional telephone enterprises: They apply its traditional systems [besides satellites] only in the great telephone concentrations,  but in the small and medium amount concentrations they apply the VOIP¹ on account of of the operational and installation low costs.  That is already a consent.

Integration into global telephone number system: While the traditional Plain Ancient Telecall System [POTS] and mobile phone networks share a common global average [E.164] which allocates and identifies any specific telephone line,  there is no widely adopted alike average for VOIP¹ networks.  Some allocate an E.164 number which can be employd for VOIP¹ as well as incoming/external calls.  However,  there are often different,  incompatible schemes when calling between VOIP¹ providers which use provider specific short codes.

DSL Internet access VOIP¹ technology does not necessarily require broadband Internet access,  but this usually supports bigger quality of service.  A sizable percentage of homes today are connected to the Internet through DSL {456},  which requires a traditional telephone line.

Voip is not illegal,  but if you intend to create your own telephone enterprise you must consult the telecommunications regulatory agency in your country.

A typical VOIP¹ Solution: Smart Leaf Generator A typical analog telecall adapter for connecting an ordinary phone to a VOIP¹ networkVoice over Internet Protocol [also called VOIP¹,  IP Telephony,  Internet telephony,  and Broadband Telephone] is the routing of voice conversations over the Internet or through any other IP-based network.  The voice data flows over a general-purpose packet-switched network,  instead of dedicated legacy circuit-switched telephony transmission lines.

Click to call: Click-to-call is a supply which lets users click a button and immediately speak with a Customer assistance representative.  The call can either be carried over Voice over Internet Protocol,  or the Customer may request an immediate call back by entering their telephone number.

There are diverse open source solutions like VoIPong or Vomit that facilitate sniffing of VOIP¹ conversations.  A modicum of security is afforded due to patented audio codecs that are not easily available for open source applications {314},  however such security through obscurity has not proven effective in the extended run in other fields.  Some vendors also employ compression to create eavesdropping more difficult.

Protocols applyd to carry voice signals over the IP network are commonly referred to as Voice over IP or VOIP¹ protocols.  They may be viewed as commercial realizations of the experimental Network Voice Protocol [1973] invented for the ARPANET.

Marketing and Sales: Being the digital telephony of pratically non-existent cost or,  in the worst hypothesis,  with reduction of 70-80% in its costs,  IT¹ is very aplicable to a marketing and sales through telephony VOIP¹.

Voip,  today,  has many versions in hardware and software {692},  allowing the operations PC-to-telephone,  Telephone-to-PC and Telephone or PBX to Telephone or PBX,  without the use of the conventional telephony services,  and in professional facilities can have a sound quality equal to the one of the conventional telephony.  But with a great difference,  with

Your national or international customers,  the happening and the potentials ones {388},  they can do clear telephone calls to your enterprise.

Real security requires encryption and cryptographic authentication which are not widely available at a consumer level.



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