J.C. MELO MANAGEMENT UNIVERSITY
Lato Sensu & Professionalizing & Online

26 MBA DIPLOMAS
If  you need, ask for your scholarship costs as below:
Four months US$ 117.00 total or 
One year US$ 317.00 total

CCourses in:
Business - Information Technology IT -  Engineering
Few examples: MBA of Mobile Program & Marketing & Boyd Management - MBA of Business Administration & e-Company - MBA of Human Resources Management HR

20 BUSINESS & IT CERTIFICATES
If  you need, ask for your scholarship costs as below:
Four months US$ 67.00 total

Courses in:
Business - Information Technology IT
Few examples: Certificate of Hotel & Tourism Management - Certificate of Hospital & Health Management - Certificate of Enterprise Resources Planning ERP

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Why is MBA courses so complicated, limiting,  expensive? 


So, we built the first online MBA courses to 
change all that!


200,000 MBA students in 20 years!

 


Scholl of  Business

 Management
     

Ten MBA or Certificates


Business Administration & e-Company

International Trade
Management

Internet Marketing  & e-Commerce

Project Management PM

EMBA Executive Business Administration

Human Resources Management HR

Finance Management

Hotel & Tourism Management

Public Administration & e-Government

Hospital & Health Management

Scholl of Information

 Technology IT
     

Ten MBA or Certificates

Chief Information Officer CIO

Information Technology Security Mgmt

Customer Relationship Management CRM

Enterprise Resources Planning ERP

Business Intelligence & Data Mining BI

Virtualization & Cloud Computer Mgmt

Voip Telephony System Mgmt

Purchase & Supply Chain Mgmt SCM

Business Automation & Workflow Mgmt

Mobile Program & Marketing & Boyd Mgmt 

Scholl of Engineering 

     
Six MBA

Civil Engineering Management

Mechanical Engineering Management

Software Engineering Management

Electrical Engineering Management

 
Petrol & Oil Engineering Management

 Municipal & Urban Engineering Mgmt

     
Recharge your career!

Learn Today,
Lead Tomorrow!

Earn a MBA that works aound your scheduler, in your home, only two hours per week.

Our almost free online MBA let you continue work full time while persuing your education goals.

The "Professionalizing" MBAs preferably by the fields Business, Services and Manufacturing.





MBA or Certificate of
Customer Relationship Management CRM

An imperative course for any IT professional
(The external world of a company)

Our course MBA of Customer Relationship Management CRM teaches the foundations of the administration of companies on the relationship with its external world, with the use of the modern information technology CRM, and its goal is to give you a general vision on what is now the CRM level.

More and more in the next five years the companies will need a CRM Customer Relationship Management, that uses the new technologies (computers, Internet, communications, etc) in all types of relationships with the external world of the company.

The Course presents a general vision of each one angle of a CRM, the computer system that actuates in reciprocity directly with the customers through voice by phone (and recognition of the voice, if necessary) without human actions, for marketing, sales, several types of supports, accounts, etc. To be abbreviate, in any relationship with a customer or a potential customer, or suppliers, etc.

In recent research with IT Managers, 46% answered that the CRM is the number one in its lists of priorities for the period 2011/2013.

The CRMs principal is very clear, if a company takes care of its traditional assets with the use of a computer system as always happened, why not to use the computer system - less and less expensive and simultaneously more powerful - to take care of the great assets that are its customers, vendors, potential customers, etc, that is to say to take care of its external world?

In fact, it's a paradox that a company give absolute priority to its standard assets, managed by the computer system, and has never used the same computer system to take care of its other great assets that are its external world.

We are not software-vendors, we are an independent organization without any relationship, direct or indirect, with vendors of any CRM software. Our Internet online Customer Relationship Management CRM courses are generic, about the CRM systems, and not concerning any specific CRM software. However, we discuss the most important CRM software used today, in a conceptual manner.


The Customer Relationship Management CRM Course

Our Customer Relationship Management CRM Course covers the following matters:

First half of the Course

  • General Control Theory

  • Feedback Control Systems & Management by Exception

  • System Reliability

  • DAS Data Acquisition Concept

  • DDC Direct Digital Control Concept

  • Internet Marketing Engineering

  • e-Commerce, B2B e B2C, e-Procurement

  • VoIP Voice over IP Enterprise Telephony.

This first half normally complement a college graduation course that do not usually teach those matters, and they are imperative for any Customer Relationship Management CRM installation. You will learn on Control Theory, System Reliability, DAS and DDC Systems, Internet Marketing, e-Commerce, Enterprise Voip, etc., all conceptually.

Second half of the Course

  • Call Centers

    • Principles, Goals, Systems

  • CRM Customer Relationship Management

    • Principles, Goals, Systems.

In this second half finally we have the Customer Relationship Management CRM matters, the main goal of the Course.

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MBA Benefits for Employees

(More on each page)

The chance to realize how little you understand about the world. When you get into B-School, you think you’re the best-of-the-best. And you are, to some extent. But you’re probably only in your mid- to late-20s. Even if you were tops in your high school, went to a great college, and had an amazing job prior to Business School where you were pulling in big bucks, the chances are extremely high that you’re still an idiot. It’s not your fault. You’re still the best of the best in your cohort. It’s just you’re still very green. You’ve got a ton to still learn about business and the world.

Through studying an MBA you become part of a great network of professionals and companies and you constantly challenge yourself with the newest problem-solving. These things together give you a great overview of the business world, a deep understanding and a certain receptiveness to the slight changes of this environment. This type of overview and sensitivity is very hard to achieve without spending a lot of time on it.

Once perceived as a diploma for “numbers people,” the MBA has gained importance among many industries, including marketing. Possessing an MBA in Marketing can give marketing professionals a winning edge when it comes to advancing their career.


 

J.C. Melo Management University teach 26 almost free Online MBA courses plus 20 Certifications courses in the fields Business Administration, Information Technology Management and Engineering, and Our Holding Organization and related fields, as chief almost free mba teaching correspondence MBA one year Chief e-learning MBA scholarship Chief Information Officer program billig Hochschulen Informationstechnologie.
Copyright © 1997-2016 - Version:091316-0342-  All other names and terms in this release is trademarks or registered trademarks of their respective companies 



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BRIEF NOTES ON MBA COURSES SUBJECTS:

Brief Notes on Certification or MBA in Information Technology or Business Administration [Chief Information Officer CIO]

When employees have a clear understanding of all customer interactions, it helps build credibility with your customers.

Implementation of your CRM strategy will ensure that you align your Implementation of a new CRM package less painful for all involved.

Ultimately, you should use CRM as a business intelligence tool to determine the buying patterns of your customers, and then develop targeted plans to provide the additional products and services that customers are most likely to buy. Plans can include customer loyalty programs, electronic commerce, and up-selling new versions of products to previous purchasers.

While the current economic climate is leading some businesses to assess expenditures and spend conservatively, now is the time to make key technology investments and set the stage for increased profits and revenue.

While the current economic climate is leading some businesses to assess expenditures and spend conservatively, now is the time to make key technology investments and set the stage for increased profits and revenue.

 

 

Brief Notes on Certification or MBA in Information Technology or Business Administration [Chief Information Officer CIO]

Also, as many companies struggle to keep cash on hand in an economy where cash is now king, your sales force can improve the order-to-cash ratio. Companies can also avoid additional costs through reducing duplicate or redundant activities.

If you are going to replace large, fixed campaigns with something more interactive then you are going to have to automate the decisions about offer, message etc so that they can be delivered quickly and effectively in your new marketing mix - it will no longer be reasonable to sit and plan each one manually like it was for your monthly outbound newsletter or mailing. Without this centralized decision making the rest is simply not possible.

Salesforce CRM for Twitter empowers enterprises to be active participants on Twitter by enabling them to funnel relevant solutions from the Service Cloud knowledge base into a Twitter post, effectively joining the conversation.

Assessing the ROI (Return on Investment) and determining the benefits of the CRM implementation vis a vis the investment involved

Assessing the ROI (Return on Investment) and determining the benefits of the CRM implementation vis a vis the investment involved

 

Brief Notes on Certification or MBA in Information Technology or Business Administration [Chief Information Officer CIO]

CRM equation wrong will guarantee that your whole effort will account to CRM basics.

Customers respond to your decisions like they were deliberate and personal.

Evaluating the kind of CRM data can be used to address to the identified the problem areas in the customer relationship cycle.

What's more, a centralized decisioning capability can be used to ensure that marketing is part of every conversation with a customer - support calls, invoicing, statements (transpromotional marketing as it is called) and so on. A centralized decisioning capability also allows non-marketing information to be brought to bear on the problem through a single decisioning hub. This is why Enterprise is the first word of EDM - not because you must do everything enterprise-wide but because you must treat decisions about customers as enterprise decisions.

What's more, a centralized decisioning capability can be used to ensure that marketing is part of every conversation with a customer - support calls, invoicing, statements (transpromotional marketing as it is called) and so on. A centralized decisioning capability also allows non-marketing information to be brought to bear on the problem through a single decisioning hub. This is why Enterprise is the first word of EDM - not because you must do everything enterprise-wide but because you must treat decisions about customers as enterprise decisions.